FNB - DISGUSTING CUSTOMER SERVICE

I have by accident transferred fund from my cheque account into a closed Discovery card account. I've been trying to get funds transferred back since Monday 9th of December with out any success to date.

When I speak to my FNB private banker I'm told to speak to Discovery to do the transfer and when I speak to Discovery I was told FNB must do the transfer. I've spend hours on the phone between FNB and Discovery to have my funds transferred back but all I get is to be transferred from department to department.

I've logged a complaint with FNB on December 13th about their disgusting service and to date I haven't had any response on my complaint.

I find the client service at FNB an absolute disgrace and they should be ashamed and embarrass with this level of customer care.