1 reviews | Active since Apr 2017

13 Apr 2022, 13:04

FNB Disgusting client service.

Ive been asking for information on a petro/petrol card for 2 weeks to no avail. Using the app chat to a personal banker does not help, sending emails does not help calling them does not help, you get transfered from pillar to post and then eventually get cut off. Clearly the incompitence of staff leaves a lot to be desired. As a premier banker this is the type of disgusting service you get without any assistence. Reference Number *** Complaint reference number : *** [REF:***]

This is not the way to conduct business.

0
Replies (1)
's update13 Apr 2022, 16:31
Reviewer Update
Instead of procrastinating, and investigating my complaint, CAN I GET ASSISTANCE OR DO I CLOSE MY ACCOUNTS AND GO ELSEWHERE???