FNB DISGUSTING

I am utterly disgusted with the service of this bank , after almost 4 months of issues with my account I decided to close my account on a Teusday (5th march 2019) it's now Friday (8th march 2019) , I've been to bank city to assist me , my personal banker couldn't also assist me , none of my online (or in bank) transfers were taking place (and my child has missed out on registration at university because of this not to mention unpaid debt ) and still there's not a single competent banker that can help me leave this bank . It's my hard earned money and people's lives this bank is playing with ! I cannot believe this