FNB Disgusted!

All my accounts were de*****ed on 28 February 2024. To date, after numerous phone calls and emails, there has no feedback on the status. I am told it takes 7-30 working days for their ***** department to revert. In the meantime, I have not a cent for food and all my accounts for the month have not been paid. I am receiving calls and emails from debt collectors and lawyers that are handing me over. Because of FNB, I have a zero credit rating and no money. Then, I keep calling for the past 11 days and their lines are down. When I finally got through on Monday night, I am told their system is down and they cannot help me. Yesterday, I received a mail saying I need to go the police station to open up a case and once I get a case number sent to them then they can look into my case. Oh initially I was told on the 28th all funds that were taken were put back into my account. Then on the 4th March I am told there was no case lodged. The lack of service is beyond despicable. I am treated with zero respect and I have been a client of theirs for 25 years. I have no reported FNB to the financial Ombudsman. And to top it off, FNB is charging me additional bank charges/service fees for all my debit orders that didn't go through on 1st March. But remember I was told all the *****ulent transactions were reversed and my funds were available to me on 28th February. And let me mention how rude their staff are. And the have been to Balfour Park branch which cannot assist me in anyway.