MS
Mthobisi S

1 reviews | Active since May 2019

24 May 2019, 15:20

FNB DISCRIMINATES BLACK OWNED BUSINESSES

FNB Continues to Discriminate Black owned Businesses, we had online merchant account with one of FNB's Clients (SETL-IT) and they refused to pay our money for no reason, their CEO James has been promising to help since 19 February 2019 i have both whatsapp (which he already blocked me) and i have records on Email, after we had gone up and down with SETL-IT i than contacted FNB and i spoke with Hlaka ********** who refused to help us, She is also part of FNB Antiblacks as she would call SETL-IT CEO the minute i drop the phone, we have been berging FNB to help us get our funds at setl-it since its their client and they are the one collecting money on our behalf but still we never had any luck, after a week one of white owned businesses in our area had a problem with SETLE-IT and contacted FNB within a week the issue was sorted, it is very bad that FNB Continues to Exploit black people and black owned Businesses, we really want help we are now blacklisted we have lost clients,lost suppliers we cant even pay our employees

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply24 May 2019, 16:19
Official
Good Day, 
 
We would like to sincerely apologize for all the inconvenience caused. 
A complaint to the relevant department has been re logged for urgent assistance (*** ) who will investigate and provide you with feedback. 

Kind Regards, 
Hello Peter Complaints Team 
***