1 reviews | Active since Mar 2012
FNB Discriminates against Foreigners
I was able to add a Global Account on my profile using the FNB App but faced problems when i needed to transfer cash into the account from my Cheque Account. An account number was allocated to me and i have proceeded to give this account to people that need to pay me in forex.
Upon enquiring why i could not transfer money from my cheque account,i was informed that because i am a "foreigner" i can not hold an FNB Global Account.One of your agents told me that someone in FNB needs to authorize my use of the account. Is that true or are foreigners not really allowed to hold a Global Account. No one has answered that question for me.
What sort of discriminatory policy is this FNB? When i pay bank fees no one has ever asked me if l'm a foreigner. When i invest and deposit money into my account no one have ever asked if i am a foreigner. In fact,this foreigner pays the same bank fees as any other person with a bar-coded ID. This foreigner has ensured that your shareholders made profit for the past nine years.
Someone needs to explain to me what will happen to this useless account,that is now stuck on my profile.
Why not explicitly put it on your website that foreigners are not welcome and we will go bank somewhere else!!!
We would like to sincerely apologize for all the inconvenience caused. A complaint to the relevant department has been re logged for urgent assistance (*** ) who will investigate and provide you with feedback.
Kind Regards, Hello Peter Complaints Team ***
We would like to sincerely apologize for all the inconvenience caused. A complaint to the relevant department has been re logged for urgent assistance (*** ) who will investigate and provide you with feedback.
Kind Regards, Hello Peter Complaints Team ***
