fnb discriminates against clients

i accompany 3 chines men to fnb <br> <br> we where met with very bad attitudes from the start <br> altho we too 3 different tickets fnb refused to help them as individuals <br> they had too see the same consultant <br> <br> the consultant was busy for 3 hours with the first ( im not sure what the consultant did as nothing he did showed later on internet banking wasnt working passords didnt match cards was inactive)<br> <br> after 2 ours the one gentelmen left as he could not wait so long to be assisted <br> <br> why should a person who enters at 11 50 wait untill 3:10 to be assisted just because of his race (he does understand english he opend the business accounts there)<br> <br> when i called the consultant and asked him why nothing is workng what did he do for 3 hours he said he doesnt care and dropped the phone .<br> <br> this is vey wrong and we will carry on making this public untill dispensary steps will be taken <br> <br>