FNB/Discovery Card just not getting it right...

Item: FNB (First National Bank)
Rating: 2
Author: Leon Z

On numerous occasions, my banking security has been compromised online, app and other mediums being vulnerable.<br> <br> I constantly receive messages for purchases made using a Discovery card, however, the banking details linked to my inContact are not mine - neither Discovery Card division nor FNB can get it right.<br> <br> Ordering a new card following the cancellation of a card which has been used in attempted online crimes, just seems to be causing more frustration than it is worth. One time pins don

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Replies (1)

FNB (First National Bank)'s replyOfficial

12 Oct 2015, 13:13

Hello vanzyl.leo,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to Online banking who will provide you with feedback.

The reference number is 782246.

Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)

FNB (First National Bank)'s reply12 Oct 2015, 13:13

Official