1 reviews | Active since Jun 2011
fnb DISconnect, inconvenience U & waste your time!!!
<p>My number from vodacom was supposed to have been ported yesterday but somebody *****ed up! As per the advice of the agent, I used up all my minutes and data and waited for a seamless port to take place BUT NOTHING!</p> <p> </p> <p>FNB advertises that you can port to them and keep your existing number but what an inconvenience on my part! Guess they left that out in the fine print!</p> <p> </p> <p>Can't receive calls on my existing number nor can I receive sms for incontact!</p> <p> </p> <p>You cannot fathom the inconvenience or imagine how ticked off I am! Being an fnb client for over 20 years, I'm appalled at the service or lack of it should I say. Stick to banking rather than dabbling into mobile because clearly we the customers are paying the price for utter incompetence!</p> <p> </p> <p>So if theres an emergency and somebody needs to contact me? Oh yes, that can't happen so please send a smoke signal.... because fnb is incapable of providing a service! </p>
Good Day
Please accept our apologies for the disappointing experience and the unnecessary concern caused.
we're already liaising with our relevant departments to get this sorted out ASAP and will be in touch as soon as the necessary investigations have been done.
The reference for your complaint 983512
Kind regards
Complaints Resolution
Daffnie Govender
Email address: **********
Tel number: ********** 404 (option one)
Good Day
Please accept our apologies for the disappointing experience and the unnecessary concern caused.
we're already liaising with our relevant departments to get this sorted out ASAP and will be in touch as soon as the necessary investigations have been done.
The reference for your complaint 983512
Kind regards
Complaints Resolution
Daffnie Govender
Email address: **********
Tel number: ********** 404 (option one)
