YD
Yusuf D
1 reviews | Active since May 2010
22 Sept 2015, 20:29
FNB Disconnect!
I've moved over to FNB because of ebucks and a host of other rewards but I've seen since that every year they have removed portions of the rewards to the extent that there a very few that remain. The latest is my FNB ADSL and 3G rewards which I've been told will no longer exist from November. When asked about it they simply told me that it's a business decision and that I will not be given an alternative to compensate me for what's being taken away from me. Surely they are in breach of contract?!
Helpful (0)
Replies (1)0
Replies (1)FNB (First National Bank)'s replyOfficial
23 Sept 2015, 12:04Hello joeman,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 764971.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 764971.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply23 Sept 2015, 12:04
Official
Hello joeman,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 764971.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 764971.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
