FNB disCONNECT

<p>When I saw the adverti*****t on 28th August 2016 for FNB Connect's new Unlimited cell phone offering, I immediately started to apply online, only to have a pop up message appear telling me that there was a problem and a consultant would contact me. No one has done so. I have tried, unsuccessfully, several times to phone them, but got tired of holding on whilst listening to the recorded message telling me they are "currently experiencing a high volume of calls". I did manage to speak to a person on two or three occasions, only to be told each time that a consultant would contact me within 24/48 hours. No one has done so. I have logged two complaints online. The first was on 8th September when Mohamed called me back promptly and assured me my complaint would be passed on to FNB Connect who would contact me. They haven't. The second complaint was logged on 13th September, Mohamed contacted me on 14th September, promising to get back to me that day. He didn't. I also sent an SMS on 3rd September to the number on their recording, received an SMS in response, acknowledging my request and again have heard nothing further. My patience is not Unlimited.</p>