DC
Deidre C

1 reviews | Active since Nov 2018

04 Feb 2019, 15:40

Fnb disaster call centre

Helpline of FNB is a disaster. Spent 45min holding on just to be passed from one person to next all promising they would put me through to someone who would help. After nearly whole day trying. Still no help Sent emails that tell me they will respond in 24 hrs - too late.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply04 Feb 2019, 16:28
Official
Good Day Deidre Cloete  Thank you for bringing this to our attention. We acknowledge your complaint. It has been routed to the relevant department and feedback will be provided shortly. I do apologize for any inconvenience caused. Ref: ***F Regards, Hello Peter Team Tel number: ***