RV
Riaan V
1 reviews | Active since Oct 2014
20 Apr 2020, 15:06
FNB disappoints when it matters most
I. Give. Up.
Numerous calls, emails, online banking chat, and no resolution.
My FNB business account is flagged as 'blocked for online purposes'. Why, no one knows.
I never use a pin as we use it exclusively for online purchases, so I apparently forgot the pin.
The cherry on the cake is I'm not being allowed the change the pin on my banking profile. On the app, there is NO CARD LINKED to my account while it shows on my online banking. How the freaking hell is the even possible?
They clearly don't want me to be able to run my online business in COVID-19.
Went from an FNB business banking evangelist to being past hope.
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Replies (3)RV
Riaan V's updateReviewer Update
20 Apr 2020, 15:08Business account CARD is blocked for online purchases
RV
Riaan V's update20 Apr 2020, 15:08
Reviewer Update
Business account CARD is blocked for online purchases
RV
Riaan V's updateReviewer Update
21 Apr 2020, 14:57FNB! You can't just send me notifications saying it's been referred to whom-so-ever! I need to set up My Facebook Business manager to run and pay for Facebook ads! F@CKING CALL ALREADY!
RV
Riaan V's update21 Apr 2020, 14:57
Reviewer Update
FNB! You can't just send me notifications saying it's been referred to whom-so-ever! I need to set up My Facebook Business manager to run and pay for Facebook ads! F@CKING CALL ALREADY!
RV
Riaan V's updateReviewer Update
24 Apr 2020, 15:47Still no resolution. Notifications of being to referred every day but... nothing.
RV
Riaan V's update24 Apr 2020, 15:47
Reviewer Update
Still no resolution. Notifications of being to referred every day but... nothing.