1 reviews | Active since Jul 2016

09 Jun 2017, 13:06

Fnb disappointment me again

<p>App**** for a credit card limit increase online, and was approved just wanting me to send the signed quotation to their department. Now I hear that there is a turnaround time of 7-10 working days. It takes FNB longer everytime to help customers. We are paying so much bank charges already just to have longer waiting times. Please improve your turn around times. Bad service</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply09 Jun 2017, 13:40
Official

Good Day,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is ***.

Regards Complaints Resolution

Naomi Petersen

*** (option one)