1 reviews | Active since Jan 2022
FNB DISAPPOINTMENT
I must say I am saddened more than being disappointed by the kind of service I got at two different fnb branches. Now that had me wondering if good service is only offered to South African nationals only? I went there on Friday 31st May with the intention to open a non resident account. I had all.the required documents they had asked for but when I got there I was told that the stamp on my passport is not clear they can't see it properly and was turned away. Yesterday Monday 3rd o June I decided to go seek assistance at a different branch and was told my stamp is old. I am here legally and have the requirements they asked for but never got the relevant assistance. I am deeply saddened by the poor service and lack of compassion I received.
