FNB disappointment

I am a FNB private clients account holder, and have been with FNB for decades and is my only bank that I bank with! I am looking to get a debt consolidation loan to settle all my exisiting loans, and just pay one installment however FNB does not even offer me this option on my banking profile online yet other banks whom I do not even bank with are willing to asssit me. I am very disappointed with FNB and am considering moving my bank account.