1 reviews | Active since Feb 2017
FNB disAPPointment!!!!!
FNB App. The app I had been using on my tablet had to be updated, but there is no tablet version, so I updated the my tablet with the app that I was directed to. Now I have this stupid view as if I am on my cellphone, I made a payment to the wrong account because just couldnt see the accounts properly and even secure chat, the send arrow is cut off and can just about see it. Now I have to do what I usaually do on the app on online banking and thisnwill affect ebucks rewards points because online banking has a better view to work on. If this app is newer or an upgrade, it should be better NOT WORSE!!!!!!!!!!!
Good day Marcus Bowes,
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
A formal complaint has been logged on your behalf and has been routed to FNB Premier Resolution Centre for investigation and resolution. I have requested that feedback be provided.
Your complaint reference number is ***NF.
Again I apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints Team
*** (option one)
Good day Marcus Bowes,
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
A formal complaint has been logged on your behalf and has been routed to FNB Premier Resolution Centre for investigation and resolution. I have requested that feedback be provided.
Your complaint reference number is ***NF.
Again I apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints Team
*** (option one)