FNB - DISAPPOINTED - CUSTOMER

FNB - My FNB account was hacked on the 2Jun I have contacted FNB to report the ***** on my Account after several follow ups by myself FNB did not assist me the outcome was that they can not pay my money back and I have logged a complain on the 14 Jun received a ref number no one contacted me I logged another complaint no one at FNB phoned me . This is very bad service I am not happy with the outcome of my ***** casse and in my complaint I have stated I did not approve any online transfers . Its is the easy way just to tell your customer sorry you will not get your money back that to assist . This is very bad I have been with FNB since day 1 and this is wat I get ????

I can not loss R40998 I am very sorry but I will not accept this This is a bank that is that I trusted to keep my money same and to help me in any way they can . The lack of feedback to the customer is not up to standers

I am very disappointed in FNB