1 reviews | Active since Oct 2018
FNB disallows porting to MTN
Pity that you do not have negative stars to rate this. FNB as a cellphone provider is a waste of good electrons. After numerous hassles to just obtain airtime without having to trudge all the way to a FNB Bank just to get airtime, I decided to switch to a (somewhat) less complicated Service Provider. Aaaaand guess what????? FNB refuses to allow me to port to MTN. Why am I not surprised?
Good Day
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to the relevant department to investigate and feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Good Day
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to the relevant department to investigate and feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***