1 reviews | Active since Jun 2017

15 Jun 2017, 10:35

FNB DIS-Connect

<p>I have been trying to port my number over from FNB Connect to Telkom since 1 June 2017, it is the same bull**** that I have to hear over and over again from Telkom as FNB declines the port. I have contacted FNB numerous times and they just say that Telkom should re-innitiate the port. This has been done more than 5 times already and I am getting nowhere. I have even been told by Telkom that FNB denies clients to port as they want to keep their clients, if this is not ******ion then I don't know and it can't be legal. I have had my number for 15 years now, I can't just give it up!</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply15 Jun 2017, 11:41
Official

Good Day,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is ***.

Regards Complaints Resolution

Naomi Petersen

*** (option one