RC
Roberto Câmara
1 reviews | Active since Feb 2024
09 Apr 2024, 13:02
FNB Digital ***** Reporting issue
Digital ***** Reporting…I am overseas.
FNB blocked my profile, due to what they deemed a *****ulent log in, from a hotel that I was staying at last week in Cape Town, while I appreciate the caution, it is at a great inconvenience.
Please can this be escalated soonest. I submitted necessary the necessary affidavit via my attorney and am awaiting verification process, all the while receiving blurbs. I have no access to my funds and whilst trying to escalate to a senior manager I fear another day of difficulty.
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Roberto Câmara's updateReviewer Update
10 Apr 2024, 15:51Thuli, I know you asked me not to go via HelloPeter but unfortunately I have no choice.
I am overseas currently, and won't be back in SA till July...I have an adequate positive balance in my account and I need to do two transfers. Of which one is forex payment.
Please can I get a SERVICE representative to call me from FNB, someone who can physically talk me through the FNB website explaining how to successfully do a FOREX Payment?
I have changed username, password so many times and it's incredibly frustrating!!!!
*** Telephone number. Please FNB can you get it right this time.
Thank you
Despondent Robbie
I am overseas currently, and won't be back in SA till July...I have an adequate positive balance in my account and I need to do two transfers. Of which one is forex payment.
Please can I get a SERVICE representative to call me from FNB, someone who can physically talk me through the FNB website explaining how to successfully do a FOREX Payment?
I have changed username, password so many times and it's incredibly frustrating!!!!
*** Telephone number. Please FNB can you get it right this time.
Thank you
Despondent Robbie
RC
Roberto Câmara's update10 Apr 2024, 15:51
Reviewer Update
Thuli, I know you asked me not to go via HelloPeter but unfortunately I have no choice.
I am overseas currently, and won't be back in SA till July...I have an adequate positive balance in my account and I need to do two transfers. Of which one is forex payment.
Please can I get a SERVICE representative to call me from FNB, someone who can physically talk me through the FNB website explaining how to successfully do a FOREX Payment?
I have changed username, password so many times and it's incredibly frustrating!!!!
*** Telephone number. Please FNB can you get it right this time.
Thank you
Despondent Robbie
I am overseas currently, and won't be back in SA till July...I have an adequate positive balance in my account and I need to do two transfers. Of which one is forex payment.
Please can I get a SERVICE representative to call me from FNB, someone who can physically talk me through the FNB website explaining how to successfully do a FOREX Payment?
I have changed username, password so many times and it's incredibly frustrating!!!!
*** Telephone number. Please FNB can you get it right this time.
Thank you
Despondent Robbie