Fnb digital contact centre is atrocious

<p>I loaded R200 airtime to dedicate to the call i was making to fnb contact centre for a debit order dispute. When I finally got through after waiting for 89 minutes, the i kindly asked the lady from digital to call me and she said she can't. She then tranferred me to another call centre where I waited another 34 minutes until my airtime ran out before being helped. Today is a saturday so i dont expect this level of poor service. I want my airtime back and I want my dispute to be attended to immediately. </p>