FNB Digital banking - NOT so digital after all

I have been a client of FNB for over 10 years. They pride themselves on being a digital bank...they should actually be ashamed and not proud. I have been locked out of my online baking for the past three days. 1st the system said that the log in details is incorrect....trying to reset username and password only brings me to an error screen (code E-460) and so the cycle continues. So finally today I phoned them to find out what the problem is.... Apparently my login details are not incorrect but my account has been blocked due to some irregularities. What irregularities?, they can's tell me. When did it take place?, they can't tell me. Can we unlock the account?, no you have to go into the branch to unlock? After painstakingly explaining that I can't get to the bank due to my working hours (7am - 5pm) I was told that there is no other way - and this after I explained that my rent/bills etc. needed to be paid yesterday already? Why call yourself a digital bank if you want me to go into the branch to access my own money?