FNB Digital Banking not enhanced
FNB inContact has been reporting this for more than 6 months "For enhanced security, email notifications will be decommissioned for all app-linked customers, who will now receive inContact notifications exclusively on the banking app." To date, despite numerous frustrating communications with Customer Service (sic) & FNB Digital Banking Support (sic), we still receive email notifications. So much for "enhanced security" which should be high on a banks list of priorities.
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Replies (1)'s updateReviewer Update
10 Sept 2024, 14:15Don't bother, I've had this generic reply before and it means nothing. Just sort out the issue and stop e-mailing inContact notifications to FNB Banking App users, as you volunteered to do months ago. Only do so if you value "enhanced security" as you claim. Again, I snip the message accompanying each inContact e-mail notification which I (as an app user) receive: image.png 3.58 KB
's update10 Sept 2024, 14:15
Reviewer Update
Don't bother, I've had this generic reply before and it means nothing. Just sort out the issue and stop e-mailing inContact notifications to FNB Banking App users, as you volunteered to do months ago. Only do so if you value "enhanced security" as you claim. Again, I snip the message accompanying each inContact e-mail notification which I (as an app user) receive: image.png 3.58 KB