LF
Laurence F

1 reviews | Active since Feb 2013

19 Mar 2019, 07:22

FNB dictates what devices you should purchase and use

FNB has updated their mobile app that is now incompatible with older phone e.g. Samsung S3 and/or Android versions. It may affect other phones and/ or OS's.

This is critical as FNB has made the app a central piece in their banking experience i.e you absolutely need it to perform any banking functions.

Are FNB now dictating what devices I need to use? A very invasive corporation that uses technology for sneaky, surreptitious surveillance of its customers is now dictating what they should be purchasing and using in order to feed their greed.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply19 Mar 2019, 09:54
Official
Good day Laurence, 

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused. 

A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback. 

The reference number is ***NF. 

Regards, 
 
Hello Peter Complaints Team 

*** (option one)