FNB devices - they broke my screen and now i have to pay

<p>I bought a laptop from fnb devices in November 2017. a month ago the laptop did not want to come on anymore, the laptop was in immaculate condition and never dropped. i called the digital planet support desk and they said that it had to be shipped to george to platinum warrentee. God knows why a dell laptop would have to be shipped to George for repairs if dell is here in gauteng, this is not my $%^& problem!!!!!!! i packaged the laptop in bubble wrap and thick carton box, and their courier collected it. After 7 days i was still waiting for an assessment, unable to get through to platinum warrentee, i decided to call digital planet again to escalate. i then received the damage report and suddenly my whole screen was broken, this is not how i shipped it!!!!!!! They damanded the repair cost from me!!!! i escalated to digital planet and FNB, after 2 weeks they have done nothing (Tsebe & Tabelo) and i had to fight my way up the supervisors to get to somebody to help me!!!! once they even put me through to a Neo that pretented to be a supervisor. Digital planet and FNB does not give a %^&* after they have delivered your item and received payment!!!!!! after Ms elviro moses twice broke promises to get back to me she now confirmed that they are not liable for the broken laptop and that i would have to pay repairs and shipping costs!!!! i would never have bought anything if i knew that the warrentee could only be serviced in $%^& george, what kind of a dumb idiot designed this business model!!!!! and how Deceiving and ********* is FNB, they do not disclose this to you when you buy, just so that they can make the sale and save on customer service!!!!! i will be moving 4 bank accounts, 2 bonds and 3 vehicles away from fnb you bunch of $%^&*# ******!!</p>