FNB Device Insurance Is a ****

FNB Device Insurance

On 28 June 2022, I wrote an email to *** reporting a fault with my IPad device, which has stopped functioning. I did not receive an email or automated email response acknowledging receipt of my email. On 29 June, I called the number ***, but the number rang, and no one attended to answering or assisting with the phone line. On 7 July, I sent another follow-up email, and there was no response. I have been calling the number numerous times without an answer. Seventeen days have lapsed, and still no response. However, monthly, money is deducted from my account. The service is disappointing, especially considering that FNB is one of the top banks! The FNB Insurance Device is a ****!