KN
Kyle N
1 reviews | Active since Nov 2015
23 Nov 2015, 09:22
FNB Device Insurance doesn't contact you
I requested device insurance after signing up for a new FNB mobile, I have clicked the link they send, I have emailed them, I have attempted to contact them on numerous occasions, to no avail
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Replies (1)
FNB (First National Bank)'s replyOfficial
23 Nov 2015, 09:51Hello cloakZA,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 817436.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 817436.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply23 Nov 2015, 09:51
Official
Hello cloakZA,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 817436.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 817436.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)