1 reviews | Active since Jan 2017

04 Jan 2017, 19:19

Fnb device insurance

<p>I put in a claim with fnb device insurance on 19-12-2016 and the claim was aproved on 21-12-2016 an i still have not received my phone 4-01-2017. I was sepose to have my phone on 23-12-2016</p> <p>Claim number: FNB46051/1 </p> <p> </p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply05 Jan 2017, 12:49
Official

Good day Mr. ehrard-lange

Thank you for bring this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.

We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.

Thanks regards

Rahim Salamaan

FNB Hello Peter Complaints Resolution

(W): ***

E-mail: ***