FNB DEVICE CLAIMS A PATHETIC SERVICE!

RE: Reference Number CDMGFGZZ

I have put in a claim for my lost cellphone over a week ago. FNB has yet to contact me regarding the outcome status of my claim. I have all my insurance policies at FNB and at this stage I am so upset with the poor service I received that I want to cancel all my policies because yes I understand there is ***** but over a week to settle my claim is madness when other companies settle it within 48hrs, which FNB claims to do yet obviously does not. IT is as if FNB is looking for a loophole as to why they dont have to pay out my claim.

UNACCEPTABLE HONESTLY!!