FNB Destroys PayPal
Unfortunately I use PayPal to receive payments from overseas clients. They make it so hard to get your funds, they have completely butchered the PayPal experience. Had to go to an FNB branch to open an account I don't want. Now I'm paying R 100 a month for this service. A week later, and they tell me they need 3 months bank statements from my Nedbank branch in order to verify my account. So another visit to the bank!! Tried to call their complaints line and it just rings and eventually goes to some random voicemail.
Good day Martin Lamberti,
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
Your complaint has been referred to FNB Pay Pal department for investigation and resolution. I have requested that they provide feedback.
Complaint reference number ***NF was issued for your complaint.
Regards,
Hello Peter Complaints Team
*** (option one)
Good day Martin Lamberti,
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
Your complaint has been referred to FNB Pay Pal department for investigation and resolution. I have requested that they provide feedback.
Complaint reference number ***NF was issued for your complaint.
Regards,
Hello Peter Complaints Team
*** (option one)