1 reviews | Active since Apr 2013
FNB - DESPERATE AND TURNING INTO *********
FNB has ****** me. I feel like they forced me to buy R100 airtime. I dialed *130*321# then selected R5 from options. Then I received confirmation of R100 Airtime purchased. I did not believe it ,Because it did not even give me and option to verify the purchase of R5 or that ****EN R100 as usual and I checked my airtime balance it was R600.I immediately knew it was ******* by my own bank of more than 10yrs maybe colliding with the service provider MTN.Idont know. I DONT CARE ABOUT LOOSING R95. My worry is how can they do this to me I trusted them.FNB CARD HOLDERS BE CAREFULL AND DONT IGNORE THIS INVALID TRASACTIONS QUERY THEM. EVEN THOUGH THEY WILL SAY IT IS YOUR OWN FAULT. AND THEY CANT REVERSE IT. THIS *********.
Good Day,
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
Complaint reference number ***NF was issued for your complaint. I have escalated your complaint to FNB Service Provider who will investigate the matter and provide feedback.
One again I apologise for the frustration caused.
Regards,
Hello Peter Complaints Team
*** (option one)
Good Day,
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
Complaint reference number ***NF was issued for your complaint. I have escalated your complaint to FNB Service Provider who will investigate the matter and provide feedback.
One again I apologise for the frustration caused.
Regards,
Hello Peter Complaints Team
*** (option one)
