HE
Helanie E
1 reviews | Active since Jun 2018
11 Jan 2019, 13:48
FNB deserves -5 stars!!!!!! FED UP
FNB one star is more than you deserve!!!! -5 stars would be right!
Thank you for not giving my refund for 4 MONTHS NOW!!!!!! This is an absolute outrage!!!! I have been struggling to get back my money. After almost R500 airtime i have spent on calling and explaining. Your customer services are incapable and incompetant!! I need this sorted out and it seems like nobody can help me.
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FNB (First National Bank)'s replyOfficial
11 Jan 2019, 15:56 Good Day Ms. Esterhuizen,
Thank you for taking the time to bring this to our attention. We would like to sincerely apologize for all the inconvenience caused.
A formal complaint has been re logged on your behalf and referred to the relevant department with *** who will investigate and provide you with feedback.
Kind Regards,
Hello Peter Complaints Team
*** (option one)
FNB (First National Bank)'s reply11 Jan 2019, 15:56
Official
Good Day Ms. Esterhuizen,
Thank you for taking the time to bring this to our attention. We would like to sincerely apologize for all the inconvenience caused.
A formal complaint has been re logged on your behalf and referred to the relevant department with *** who will investigate and provide you with feedback.
Kind Regards,
Hello Peter Complaints Team
*** (option one)