BR
Bongiwe R

1 reviews | Active since Mar 2019

07 Mar 2019, 19:19

FNB descrimanation

i was having trouble paying my credit card dues when i realised all the money that i paid towards my dept to not being able to pay my credit card monthly. only in October 2018 when i started paying my dues i was notified that they had taken my account to the FNB lawyers , i have made an arrangment of paying R759 monthly,which i have been doing as per arrangment. i am unhappy because FNB has listed me as someone who has an installment of R7500 which is eqaul to the balance i have with my credit card. as a result i have a very low crdit rating forthere more this scandal has caused me a great dael of suffering i here by say i would not recomend FNB as a Financail chiose. singed Bongiwe Radu

0
Replies (2)
FNB (First National Bank)
FNB (First National Bank)'s reply08 Mar 2019, 08:59
Official
Good Day, 
Thank you for taking the time to bring this to our attention. We would like to sincerely apologize for all the inconvenience caused. 
A complaint has been re logged on your behalf and referred to the relevant department with *** who will investigate and provide you with feedback. 
Kind Regards,  Hello Peter Complaints Team *** (option one)
FNB (First National Bank)
FNB (First National Bank)'s reply08 Mar 2019, 08:59
Official
Good Day, 
Thank you for taking the time to bring this to our attention. We would like to sincerely apologize for all the inconvenience caused. 
A complaint has been re logged on your behalf and referred to the relevant department with *** who will investigate and provide you with feedback. 
Kind Regards,  Hello Peter Complaints Team *** (option one)