FNB ***** Dept no interested in taking calls. Bring ***** back to the office where you have network and monitoring.

why does FNB eve. Has ***** line when their agents are not interested I'm working. I called 16 times. Each time my call gets dropped. I kept talking to Rhulani st least 4 times. The call was dropped first before dropping he would go silent until he drops. FNB bring ***** department back to the office. This hybrid system is clearly not working. After 16 calls. I am done Why do l even have a bank account at FNB if l can't report *****?