FNB Deplorable customer services Dept’s

FNB call centre is absolutely useless and ineffective! It’s impossible to get help from a consultant without being transferred a zillion times then I get cut off or put on hold! Furthermore their operating hours are limited and should you have any query other than ***** well there’s no help available outside these hours ; until 1pm on Saturdays and closed on Sundays. If your app is inaccessible well you are basically *****ed as all telephonic automated msgs req you to access the banking app! Also If you are lucky to get to speak to a consultant over the weekend you get transferred to a dept. that is closed! FNB wake up and upgrade your service delivery to customers, action speaks louder than words! Pointless marketing fantastic banking features but when help is needed your ‘customer service’ Dept’s are a no show!