FNB ***** DEPARTMENT PATHETIC

My account was placed on hold due to reported for receiving proceeds of alleged *****, fnb ***** consultant Thato Hlatswayo required proof of payments and reseaons behind transactions, all requirements have been met, now the account is still on hold, what kind of service are we exposed to at FNB, if a customer has comp**** to the request yet no feedback from FNB, I think they really have to invest in taking all their staff to customer service training because they are pathetic, treat all your customers as the only customer you have, and resolve issues in an acceptable turnaround time. I give them 1 start because there's no zero option.