FNB ***** Department Kaak Service

Phoned FNB department seeking for assistance but unfortunately I got what I never expected. Vhonani has been the ****test misrepresentation of the brand. Upon asking him for the reference of the call, he terminated it. The issue I faced was with regards to the payshap payment which never reflected to my other bank. It's unfortunate I used the same reference but him having to ask me if I'm aware that I'm talking to a ***** department was really unnecessary. If this is how FNB ***** department treat the brand's customers, I think I've secured my money not in a safe space.