FNB ***** department

On the 1st December 2023 my FNB zero account was frozen without any notification. I spoke to an agent via the banking app and was advised my account was frozen by the ***** department and I contacted the department. I was told Investec bank opened a ***** case again a certain account and mine was affected because that particular person sent money to my account and that the investigation would take 7-30 days. Today is the 12th January 2024 I haven't gotten any feedback from FNB regarding the case, I've called a few times and was told the officer would contact me, left all my details but nothing until now. I used both my zero account and aspire account for my small business, they have access to my bank statements.

My business has been on hold and my Aspire is falling on negative balances as I cannot pay my banking fees.

I really need FNB to give me feedback and if my account(s) will be terminated or not so I can atleast know where I stand. Fnb has been really great but since the incident everything just went downhill.

I just need feedback and my accounts back if possible please.