TK
Theophilus K
1 reviews | Active since Sept 2023
25 Sept 2023, 10:37
FNB ***** department
I have bad experience with FNB this is my first month using FNB Business and my account has since been frozen money doesn't go in but is approved on their merchants, second they gave me used merchants and they only work when plugged into a electrical socket during loadshedding I'm losing income truly speaking FNB is *******. I tried speaking with their ***** department but they're not helping but they always want something. Worst I don't even have a case number how do you put my account on hold without a case number
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Replies (2)TK
Theophilus K's updateReviewer Update
27 Sept 2023, 11:00I still haven't been helped since
TK
Theophilus K's update27 Sept 2023, 11:00
Reviewer Update
I still haven't been helped since
TK
Theophilus K's updateReviewer Update
28 Sept 2023, 10:27To whom it may concern I have yet to be assisted and it's frustrating. So I have decided to take the matter up with my legal team as you and the bank refuse to assist and to communicate with me I have since been losing client due to your decision to freeze my account I wanted to comply with the bank but with the lack of communication and customer care I have decided to speak to my legal team and what ever decision they take is up to them. As I have tried to comply but with no help, and I have come up with the decision to migrate my business to another bank as FNB is full of nonsense. I took this decision because I'm loosing income and clients and it looks like the bank doesn't care about me and my business because I'm black
TK
Theophilus K's update28 Sept 2023, 10:27
Reviewer Update
To whom it may concern I have yet to be assisted and it's frustrating. So I have decided to take the matter up with my legal team as you and the bank refuse to assist and to communicate with me I have since been losing client due to your decision to freeze my account I wanted to comply with the bank but with the lack of communication and customer care I have decided to speak to my legal team and what ever decision they take is up to them. As I have tried to comply but with no help, and I have come up with the decision to migrate my business to another bank as FNB is full of nonsense. I took this decision because I'm loosing income and clients and it looks like the bank doesn't care about me and my business because I'm black