FNB ***** Department

FNB is making it very difficult for clients to report *****ulent activities on their accounts, i had a chat on the App with some agent and she told me to report on the App however when i tried that the FNB App gave me an error then i was given a ***** line number *** of which when i called i was on hold for more than 30 minutes with no luck my airtime got finished while on hold. I then decided to go to the Midrand, Carlswald branch on 06/12/2023 they gave me a phone to call the ***** line which i was on hold for an agent for almost 20 minutes and their small phone died before i could even speak to anyone. I sent an email to ******** detailing my incident and no one has gotten back to me.