FNB ***** Department

I would like to report how disgusted I have been with F N B ***** Department. On the 19th January a lady phoned me and said she was from F N B, and was I aware that there was an amount of R14,999.99 pending for my account. I told her I was not but she told me how to go and look and sure enough there was this amount pending. She then told me to take my money and move it to a secure account which she said I must move it to E-Wallet.

She took me through the steps to move my money and then she rang off. I phoned my Eldest daughter and told her about this and she told me to phone the F N B ***** department. This I dis and the lady there said she she told me it definitely was ***** and that she was putting a Block on both my accounts and was also blocking my Bank Cards immediately. No money could go out of my account anymore until my new Bank cards arrived at the Bank in Trichardt. When I visited my Bank for them to reinstate my Bank account 2 days later to collect my new cards we had to go to the ***** department for them to open my accounts. To my Horror the money had been taken out of my accounts. on the 22nd January.

I was given a Reference number *** and I wrote to a lady called Manetja Lesego. She wrote back that they are looking into the matter and would come back to me. I have heard nothing from her so I wrote again and still no answer.

I have been a Loyal F N B Customer since they took over from Barclays and have never given them any trouble. Now it seems they are not prepared to assist me with this matter.

This is the reason that I am now absolutely disgusted with F N B ***** as they do not seem to be interested in assisting me with this matter.

Thank you for giving me this opportunity to state my grievance. Just for the record I was Born in 1945. Many thanks

Ann Shepherd Trichardt/Secunda

I have been writing to the ***** department with the