FNB ***** DEPARTMENT

I have this ***** case opened with First National Bank with so called case "***" opened on the 28 February 2023 with Thando Thalipi so called "***** Consultant at FNB" that had no contact with me from day one only on 3 April 2023 34 days later sent me message "Apologies for the delayed response. Please note the affidavit has been sent to Capitec bank to provide recovery information, Kindly note SAPS case is still outstanding as on the affidavit is incomplete. Please provide SAPS case number." Now for someone working in a ***** department know to have the SAPS case and case number at hand before 24hrs up. I then sent what he required and he told me "I will relay the SAPS case to Capitec bank and will provide feedback once Capitec bank reverts." Its now 8 days i sent a email to this so call "Thando Thalipi" email *** well no surprise no answer. I did me own investigation phone Capitec bank to find out on this account *** "Hs-gunter " company "Gen Power" that there is another investigation on this account as well from 1 March 2023 account zero out. So seems to me that FNB is doing ***** tires as well here allowing the ********s to get away with money ****** from me account. Just to think i have been with FNB since i was a *** now i get this treatment Seems like they don't want their loyal clients any more.