FNB _ Deparment of Home Affairs Passport Application & Biometics

I app**** online via the department of home affairs for my passport. The process seemed to be going smoothly, I paid online but when it got the booking section, FNB does not have a any available slots. I have tried to secure a slot at FNB Cornubia but the online system advises there are none. I log on every day 3 times a day but there are no slots. I urgently need to get this application resolved. I contacted the manager of the branch and all she said was i need to go online to make the booking for the biometrics. I did ask if i could get an appointment booking for Sept 2022 via the bank verse the online system but received no feedback. I am absolutely disappointed once more FNB as proven that customer service is not a priority. I was advised that I only have 6 weeks from the date i started the application to get the biometics done at the bank or the fee I paid of R 400.00 will be forfeited!!! Knowing this, the manager at FNB Cornubia should have offered me solution