1 reviews | Active since Mar 2017
FNB deny access to your own funds
<p>I can not access the funds transferred from one linked account to another. The transfer was R530,000 from my cheque account to my Flexi Bond account. Now I can not access those funds for 7 to 10 days I am told. They say it is because two days prior there was a transfer from my account at another bank that they had not yet cleared. So they have put my inter account transferred funds into the same uncleared bundle and now denied me access to the funds with potential disastrouse financial consiquences.</p>
Good day Mr. andy008
Thank you for bring this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.
We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.
Thanks regards
Rahim Salamaan
FNB Hello Peter Complaints Resolution
(W): ***
E-mail: ***
Good day Mr. andy008
Thank you for bring this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.
We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.
Thanks regards
Rahim Salamaan
FNB Hello Peter Complaints Resolution
(W): ***
E-mail: ***