1 reviews | Active since Feb 2015
FNB - Delivery of Products NOW collection all of a sudden!
Good Morning.
I have app**** for a few products online with FNB. Sms'es was sent that all was approved and that all the cards will be delivered via courier. Now all of the sudden i'm receiving sms'es stating that the cards needs to be collected at the branch?
What service is this?
Please can someone from your head office/complaints resolution centre contact me. I am starting to think that all the rumours is true about your bank.
Kind Regards
Good Day Quinton Henry-Taylor ,
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Good Day Quinton Henry-Taylor ,
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***