MS
Mikaela S

1 reviews | Active since Jun 2019

28 Jun 2019, 09:47

FNB delivery of Card

Ordered new bank cards to be delivered to a third party. This was arranged in-store and telephonicaly with various call center operators. Now they can't deliver to the third party as their system doesn't portray the same message. My card expires at the end of June and i'm leaving for a holiday tomorrow morning. What can I do without any card?

0
Replies (2)
MS
Mikaela S's update28 Jun 2019, 10:07
Reviewer Update
FNB agreed to change the delivery address and I will be receiving my card today. Thank you FNB
FNB (First National Bank)
FNB (First National Bank)'s reply28 Jun 2019, 13:28
Official
 
Good Day, 
 
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused. 
 
We are glad to hear that your complaint is resolved. 
 
Kind Regards, 
Hello Peter Complaints Team 
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