sL
sydney L
1 reviews | Active since Jan 2019
10 Mar 2019, 21:29
FNB delay
South Africans I’m tired of FNB bank. They been promising to resolve my issue for over a month now. They put my account on hold and the fault was theirs due to delayed payments. Imagine it takes more time to send mone from FNB to FNB as opposed to sending to foreign banks. This was the reason for my customer complaining thinking that I’m lying about a payment. My debts are increasing and funds are still withheld. I had to make loans to repay people and now I cant settle my own debts. They froze my business account and Cash stash account where I save money. I’m very disappointed - My life is a mess because of First National Bank. Now when I call them they put me on hold for very long
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Replies (2)0
Replies (2)FNB (First National Bank)'s replyOfficial
11 Mar 2019, 10:36Good Day,
Thank you for taking the time to bring this to our attention. We would like to sincerely apologize for all the inconvenience caused.
A complaint has been re logged on your behalf and referred to the relevant department with *** who will investigate and provide you with feedback.
Kind Regards, Hello Peter Complaints Team *** (option one)
Thank you for taking the time to bring this to our attention. We would like to sincerely apologize for all the inconvenience caused.
A complaint has been re logged on your behalf and referred to the relevant department with *** who will investigate and provide you with feedback.
Kind Regards, Hello Peter Complaints Team *** (option one)
FNB (First National Bank)'s reply11 Mar 2019, 10:36
Official
Good Day,
Thank you for taking the time to bring this to our attention. We would like to sincerely apologize for all the inconvenience caused.
A complaint has been re logged on your behalf and referred to the relevant department with *** who will investigate and provide you with feedback.
Kind Regards, Hello Peter Complaints Team *** (option one)
Thank you for taking the time to bring this to our attention. We would like to sincerely apologize for all the inconvenience caused.
A complaint has been re logged on your behalf and referred to the relevant department with *** who will investigate and provide you with feedback.
Kind Regards, Hello Peter Complaints Team *** (option one)
sL
sydney L's updateReviewer Update
11 Mar 2019, 10:44Thanks to the sweet lady who gave me a call. I hope I’ll hear from them soon to take me out of this misery. I’ll write another review regarding their service after they assist me. Thank you!
sL
sydney L's update11 Mar 2019, 10:44
Reviewer Update
Thanks to the sweet lady who gave me a call. I hope I’ll hear from them soon to take me out of this misery. I’ll write another review regarding their service after they assist me. Thank you!
