MG
Mulalo G

1 reviews | Active since Mar 2014

26 Mar 2020, 06:50

FNB de*****ing me through bank charges

FNB is ripping me off though bank charges. on the 25th only they have already charged me R120.00 six times. The charges reflects as items unpaid/Unpaid item. My debit orders goes on the 25th since I received my salary on the 25th. I dont remember having a specific time that the debit should be at this time if not I must be charged unpaid item. I received my salary on the 25th of March and FNB already charged me Items unpaid on the same day. How is that possible. To make matters worse, they charge me R120 for a payment of R74.00 imagine. In the midst of this global distress they are contiually increasing the challenges. Singing how can we help you??.. I need my money back all of it by today. You cant charge me for unpaid transactions on the same date I received my salary. What for??

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Replies (1)
MG
Mulalo G's update26 Mar 2020, 10:05
Reviewer Update
The reply I got from FNB. Imagine, they are investigating and will provide me with feedback. I dont want feedback I want my money back. How is that possible that I got charged of unpaid items on the same day I received my salary. Some charges are even for Unauthorised Debits. So its easy to allow my money go out, but it is difficult to return it back??

I need my money. Period

FNB (First National Bank)'s reply:

26 Mar 2020, 09:37


Good day Mulalo,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.

The reference number is ***NF.

Regards,
Hello Peter Complaints Team

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