1 reviews | Active since Aug 2012
FNB Definitly not "Helping"me.
i have app**** for a home loan 3 and a half weeks ago. Been banking with FNB for mor than a decade, still waiting for a response. Apl**** with another bank and my loan is already been approved and the bond in the process of been registered. Your customer feedback is very poor. thinking of moving my business elsewhere. ps. you dont need to give me feedback now, too late.
Hello LouisStroebel,
We truly regret taking note of your experience and the frustration this has caused thank you for bringing this to our attention.
A complaint has been routed to the relevant department and I have requested that they provide feedback.
Ref Number: ***NF
I do apologise for any inconvenience caused.
Regards,
Hello Peter Complaints
Daffnie Govender
*** (option one)
Hello LouisStroebel,
We truly regret taking note of your experience and the frustration this has caused thank you for bringing this to our attention.
A complaint has been routed to the relevant department and I have requested that they provide feedback.
Ref Number: ***NF
I do apologise for any inconvenience caused.
Regards,
Hello Peter Complaints
Daffnie Govender
*** (option one)